We have been selling and servicing large Matrix Switchers for over 10 years and our SB-Touch Touch Panel Controller is now in its 6th year since it's introduction. With all this experience we are proud to offer the best warranty in the industry of 5 years on all refurbished items and 1 year on new items. We even pay all shipping for the first 6 months! This is unheard of in the industry of Multi TV Control Systems.
How can we support such a bold warranty? It's easy when you use only the best American made components such as Autopatch, AMX, Crestron, Dell & Cisco. We only pick equipment that was made to last a lifetime, not just a few years (or months) like most new equipment. Our on-staff engineers (not just techs) identify what components need to be replaced BEFORE redeploying any piece of equipment.
The goal is that ALL of our systems will last a minimum of 5 years with no issues and our warranty now backs up that statement.